macOS:
1) Remove the VocAlign 6 plug-ins from these three directories:
AAX: Macintosh HD/Library/Application Support/Avid/Audio/Plug-Ins/
AU: Macintosh HD/Library/Audio/Plug-Ins/Components/
VST3: Macintosh HD/Library/Audio/Plug-Ins/VST3/
- Make sure you're navigating to the system library and not the user library inside your home folder.
To get to the right library, use the Command+Shift+G command in the Finder to open the Go To modal, and type in
/Library
2) Install VocAlign Ultra or VocAlign Project 5, using the installers found on your Products page.
Windows
1) Uninstall VocAlign 6 using Windows' Add or Remove Programs / Apps & Features control panel.
2) Install VocAlign Ultra or VocAlign Project 5, using the installers found on your Products page.
Notes
For individuals with legacy iLok licenses, VocAlign Ultra and/or VocAlign Project 5 installers can be accessed on the products page after connecting your iLok ID to your Synchro Arts account:
https://synchroarts.zendesk.com/hc/en-us/articles/22516103869975-How-to-connect-your-iLok-ID