- Note that the iLok ID connection feature only detects existing iLok licenses — it does not send new licenses to the connected ID, as new Synchro Arts licenses do not use iLok.
- For help activating new non-iLok Licenses, please see this article:
https://synchroarts.zendesk.com/hc/en-us/articles/23128147256599-Activating-a-product
- Once logged in, go to the Plugins page.
- Click on “Connect your iLok Account”.
- Enter the iLok ID associated with your Synchro Arts products.
- note that this is your iLok login ID, and not the email address associated with the account. It can be seen in the top left corner of the iLok License Manager when logged in.
- Once the account is linked, your existing Synchro Arts products should appear under “My plugins”.
This applies to current generation software like VocAlign Ultra, VocAlign Project 5, RePitch Standard and Elements, and Revoice Pro 5.
Older software versions versions like Revoice Pro 4, VocALign Project 3, or VocALign Pro 4 can be found in this legacy installers article instead:
https://synchroarts.zendesk.com/hc/en-us/articles/22319520396055-Synchro-Arts-Legacy-Installers
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You can also perform the iLok connection or refresh your iLok connection in the iLok ID tab on the Account Settings page:
https://app.synchroarts.com/settings