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  1. Synchro Arts
  2. Troubleshooting

Troubleshooting

Help diagnosing and resolving technical issues

General

  • I can't log in to my account, or reset my password
  • I can't see my plugins on my SynchroArts Account
  • I can't see VocAlign's controls
  • (Legacy) I've just redeemed an iLok code, but don't see my downloads on my Plugins page
  • I can't find Revoice Pro 4, VocALign Project 3, or VocALign Pro 4 on my Plugins page
  • The security settings on my Mac will not allow me to install VocALign. How can I resolve this?
See all 16 articles

Compatibility

  • Are VocAlign plugins compatible with GarageBand?
  • Are Synchro Arts VST3 plugins compatible with Reason?

Authorisation

  • I'm receiving an error code C47 — "your license is no longer active"
  • I'm receiving an error code C48 or C22 — Access Suspended / You're Offline
  • Activating a product
  • Redeeming a code
  • PACE & New License Activation Help
  • How to connect your iLok ID
See all 23 articles

DAW Specific

  • FL Studio
  • Tracktion Waveform
  • Ableton Live
  • BitWig Studio
  • Cakewalk by BandLab

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